SOLUTIONS · MYSTERY SHOPPING

See your store
through your
customers’ eyes.

Real people visit your shop, restaurant or branch as normal customers, then report back on service, cleanliness, waiting time and staff, with photos. Every report is GPS-verified at your address before you pay.

GPS-VERIFIED VISITS · PHOTOS + QUESTIONNAIRE · PAY ONLY FOR APPROVED REPORTS

VERIFIED, NOT TRUSTED

Every visit is checked against your address

When a worker submits, their phone’s GPS position is checked by our server. Submissions that fail any check can’t be sent, so you never pay for a visit that didn’t happen.

<10 min

Fresh location

The GPS reading must be taken within the last 10 minutes, so it can’t be reused from another day.

≤200 m

Accurate reading

Vague readings are rejected. The worker is asked to move to an open area and try again.

50 m–50 km

Inside your radius

You set the address and radius. The distance to your target is saved with every submission for you to see.

WHAT YOU CAN CHECK

Ask exactly what you want to know

👋

Service & greeting

Were they greeted, helped and thanked? How friendly was the staff?

🧽

Cleanliness

Floors, shelves, toilets and tables, rated and photographed.

⏱️

Waiting times

Time to be served, queue length at the till, time to get food.

🏷️

Prices & shelves

Is the price right, the product in stock and the label correct?

🪧

Promotions & displays

Is your poster up, the display built and the offer honoured?

💬

Product knowledge

Can staff answer the question in your scenario correctly?

HOW IT WORKS

From brief to results in four steps

01

Pin the location

Enter the address and choose a radius between 50 m and 50 km.

02

Write the scenario

Tell shoppers what to do and build your questionnaire with a custom template.

03

Pick your shoppers

Target a country, require a qualification test or a minimum success rate.

04

Review and pay

Approve, reject or ask for a revision. You only pay for approved reports.

WHAT YOU GET BACK

A report you can act on

Answers, ratings and photos arrive in your dashboard, each with the verified distance from your address. You can even watch a shopper’s progress live while they’re on site.

  • ✓GPS distance saved with every report
  • ✓Photos and optional video proof
  • ✓Answers exportable from your dashboard

Visit #1042 · Downtown store

SAT 14:12 · 38 M FROM TARGET

PENDING REVIEW
Greeted within 30 secondsYes
Store cleanliness★★★★☆
Time waited at checkout3 min
Promo display set upNo
ApproveRequest revisionReject
EXAMPLE

PRICING

You set the pay

No subscription and no minimum volume. You decide what each worker earns, fund the campaign, and pay only for work you approve.

Shopper pay per visityou choose
Platform fee10%
Campaign fee$2.00
Rejected work$0

QUESTIONS

Good to know

Our server checks the GPS reading of every submission: it must be less than 10 minutes old, accurate to 200 m or better and inside the radius you set. If any check fails, the report can’t be submitted.

Each campaign has one target address and radius. Create a campaign per location, or use a large radius (up to 50 km) to cover an area.

Require a qualification test before they can join, set a minimum task success rate, target specific countries, or invite only your own worker group.

Launch a mystery shop today.

Create a free requester account, fund your campaign and have workers on it in minutes.